Make Happy in Mumbai

We are thrilled to announce that we’re bringing our signature innovation workshops and creative problem-solving sessions to Mumbai this July!

Whether you’re facing a strategic challenge, launching a new initiative, or just want to bring fresh energy to your team’s thinking, we’re here to help. Talk to us, book your sessions and join us this July in Mumbai to amplify your team’s problem‑solving chops and unlock breakthrough ideas. 

We’re Bringing Our Greatest Hits!

LEGO® Serious Play®

LEGO® Serious Play® (LSP)  is a powerful facilitation method that enables teams to express complex ideas, uncover hidden insights, and build (literally!) shared understanding. By constructing and sharing models using LEGO bricks, participants engage in metaphorical thinking, deepen their listening skills, and align around what really matters.

LSP was developed in the late 1990s by Johan Roos and Bart Victor, in collaboration with the LEGO Group, to help businesses enhance strategic thinking, communication, and team dynamics. 

LEGO® Serious Play® (LSP) workshops typically involve:

  1. Skills-building to warm up abstract thinking and storytelling.
  2. Individual  LEGO model building to explore identity, challenges, or aspirations.
  3. Shared  LEGO model creation to align around team goals or strategic direction.
  4. Action planning to translate insight into next steps.

  1. Improved clarity on what motivates team members.
  2. Concrete ideas for improving collaboration and ownership.
  3. Team-level commitments to build a more empowering work environment.
  4. Individual insights into what each person needs to thrive.

Creative Problem-Solving

Creative Problem Solving (CPS), is the first modern, general-purpose approach to problem-solving that is structured, repeatable, and teachable. It is a universal framework for solving any kind of challenge – strategic, operational, social, or creative. 

Developed by Osborn & Parnes in the 1950s, CPS aims to support individuals regardless of their role or background in tackling challenges with creativity and effectiveness.

CPS follows a six-stage process:

  1. Explore the Vision – Clarify the desired future or long-term goal.
  2. Gather Data – Understand the current reality and context.
  3. Formulate Challenges – Reframe the gap between vision and reality as opportunities for improvement.
  4. Explore Ideas – Generate a wide range of possible ideas without judgment.
  5. Formulate Solutions – Select and strengthen ideas into workable solutions.
  6. Formulate a Plan – Build commitment and develop an actionable implementation plan.

  1. It helps people navigate ambiguity, reframe problems as opportunities, and move from stuck to action.
  2. Participants learn to use divergent and convergent thinking deliberately, a core skill in adaptive, innovative organisations. 
  3. We train teams not only in CPS theory but also in the practical use of tools and facilitation techniques to support collaborative innovation.

Problem-Solving Sprints

Problem-Solving Sprints are fast-paced, immersive workshops—typically lasting one or two days that help teams tackle a specific challenge or opportunity. 

Whether you’re launching a new product, tackling a service bottleneck, or navigating strategic uncertainty, the Sprint gives you clarity and momentum—fast.

Drawing on design thinking, CPS, and facilitation best practices, Sprints guide participants through a structured arc from problem framing to actionable solutions. Sprints work best for accelerating strategic thinking, aligning teams and solving what matters.

Our Sprint format includes:

  1. Pre-session scoping and stakeholder interviews.
  2. A high-energy workshop experience combining divergent exploration with convergent decisions.
  3. Clear outputs, such as draft prototypes, action plans, or reframed strategies

  1. Create a clear roadmap with specific actions, assigned owners, and defined timelines.
  2. In just one or two days, cross-functional teams move from insight to action.
  3. A more confident, creative team equipped for future challenges.

Join us at G5A!

July 24th – Thursday
LEGO® Serious Play® (LSP) Taster Session | 10 to 11:30am
Creative Problem-Solving Taster Session | 12 to 1:30pm
Maximising Engagement in Meetings Taster Session | 2:30 to 4:00pm

July 25th – Friday
Open Problem-Solving Sprints | 10am to 4pm

July 26th – Saturday
Introduction to LEGO® Serious Play® | 10am to 4pm

July 29th – Tuesday
Arts & Culture Sprint (By Invitation) | 10am to 4pm

July 31st + August 1st – Thursday + Friday
Run Better Meetings & Workshops: An Introductory Course in Facilitation
10am to 1pm on both days

Register yourself here to receive more updates on our events

FAQs

Founded by Jonathan Bannister in 2010, Make Happy designs and delivers practical, creative sessions that go far beyond traditional brainstorming. Our programmes and training sessions like LEGO® Serious Play®, Creative Problem-Solving and Problem-Solving Sprints are grounded in research-based methodologies that blend rigour with play, giving your team the tools for clearer thinking, better ideas, and stronger alignment. 

Described by collaborators and clients as “a storm of energy, focus, and can-do enthusiasm; a catalyst for creative thinking; and an exceptional phenomenon in the marketing world,” Jonathan Bannister has carved out a unique identity as an executive coach and a specialist in creative problem-solving. With over 20 years of experience, he has helped hundreds of organisations innovate with clarity and confidence.

A truly original thinker with vast brand expertise and commercial acumen, Jonathan consistently strives to innovate and progress, whether collaborating with clients, working with colleagues, or pursuing his own personal development. 
If you are in or around Mumbai this July, please feel free to send an email on hello@makehappy.co.uk to schedule a consultation with Jonathan. Whether you’re a large organisation or a startup, every strategy and creativity session is dynamic, focused, customised and built to deliver measurable value.

Make Happy is immensely proud to have been associated with G5A since its inception. Our collaborative journey commenced in 2015 with a series of creative problem-solving workshops during G5A’s launch week. These workshops aimed to engage participants from diverse backgrounds in contemplating what defines a creative city, utilising applied imagination to empower them to take real-world actions. 

G5A is a multifunctional cultural hub in Mumbai, dedicated to experimental and independent arts practice.  By providing a vibrant, safe, and inclusive platform for innovative projects, G5A has emerged as a dynamic force in redefining the artistic landscape of the city. Founded by architect and filmmaker Anuradha Parikh, G5A occupies a unique and indispensable niche within Mumbai’s creative community, showcasing emerging talent and inviting the community to engage in meaningful dialogues around socio-cultural issues. 

After a decade, we are excited to return to our favourite space, prepared to confront a new set of challenges, foster creative solutions, and unlock inspirational ideas! Stay tuned and follow our creative journey with G5A.