Creative Problem Solving

Transform how your business approaches complex problem solving and innovation

Are you stuck in a circular problem-solving rut, unsure which way is out? Do you have a gnawing issue that you just haven’t been able to resolve? Is your innovation process failing to innovate?

This course is for anyone who needs to improve their skills in generating ideas and problem solving. We use a range of the most effective and creative problem-solving methodologies, including the Osborn-Parnes Creative Problem Solving process, and Basadur Simplexity Thinking. The course will help you generate creative solutions to your complex business problems and supercharge your innovation processes.

Who will benefit

This course will benefit anyone involved in professional idea-generation or innovation workshops. It is especially relevant if you already run workshop-style sessions and are in need of a wider set of time-tested tools and techniques in order to achieve better ideas and solve complex problems creatively and effectively. It will suit delegates from both client organisations and agencies.


This course will enable you to:

Manage and facilitate idea-generation sessions
Understand and overcome the barriers to creative problem solving and innovation
Frame a business problem and set up a platform for successful ideation
Create exciting plans that inspire confidence and forward implementation


On completion, you will have experienced and gained a practical understanding of:

  • A process framework for ideation, specifically the Creative Problem Solving process (CPS) – a six-step, structured method for deliberate creativity and innovation
  • How to trigger and nurture a creative mindset through tailored exercises and methods
  • The need to separate and alternate divergent and convergent thinking at each stage of the CPS process
  • The tools and techniques available for divergent and convergent thinking
  • Ways to take the best ideas forward and to aid their implementation
Want to learn more?

Get in touch with an expert Make Happy facilitator

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