Our Work

Take a look at some examples of the work that we are most proud of.
Because they made our clients happy.

These are some of our recent case studies. Read below to learn more.

Problem
Two teams from the Cabinet Office had been working remotely for over a year. The leaders wanted an engaging way to allow teams members to share their experiences of remote working with each other and to explore how best to work with other teams in their department.
Solution
We developed a 90 minute remote Lego Serious Play workshop. We posted out Workshop Survival Packs which each contained a packet of Lego. In the workshop the teams used the Lego to build their answers to questions that included what was the biggest challenge they were facing at work; and what was the single most important action, behaviour, process or tool that you believe we need to deepen and strengthen the collaboration across teams.
Just to say again thank you so much for today. The team LOVED it and it got some really honest discussion going. 
The Challenge
Uber UKI, the game-changing innovator that started as a private ride-hailing platform and is now a global logistics powerhouse with a vision to set the world in motion, asked us to align the UKI team behind their new image and mission and understand its implications and future with a tangible model to reflect this. The client also wanted a way to build understanding within teams of what was required of them to make the vision come alive.
Solution
We designed a Lego Serious Play workshop to model Uber’s new urban vision and bring the new mission to life. Lego Serious Play would also ensure a team-based mentality and focus throughout the session, as interdisciplinary teams worked together to produce shared models.
We started by skilling up the whole team in using Lego for building, storytelling and modelling. We then worked with sub-teams of the UKI team to build and develop cities of the future, inspired by the new vision. We then moved to put in place steps to bring the vision to life.
The day was incredibly well-received across the team.
Challenge
Morgan Sindall contacted us in late 2020, knowing that they needed an alternative solution to hosting their annual early careers assessment day but not knowing how we would make the event happen in practice given the restrictions posed by Covid-19. 
The critical challenge for the client was how to engage and interact with a group of Gen Z candidates who are much more tech-savvy than us and who have different employment expectations and what a career in construction looks like. Face to face interaction, particularly when interviewing a candidate and genuinely trying to get to know someone virtually, is not easy. 
Solution
Working closely with the HR lead throughout the process, we designed a day that would be interactive and engaging for the graduates and would allow the interview team to get a sense of how the graduates reacted to a very unexpected task. 
A week before the interview day, we posted each candidate a workshop pack with a Lego Explorer pack, branded notebook, and pen. 
On the day, we split the graduates into two teams. Whilst one group were being interviewed, the other group participated in a Lego Serious Play workshop. We designed the workshop to allow the graduates to talk about themselves, Morgan Sindall as a potential employer, and their traits to help them have a fulfilling career in the construction sector.
The whole event was slick and professional, with high energy and fun for all. I would not hesitate in recommending Make Happy to anyone. They are already doing more work for us as I type this. If you are looking for a thoughtful, energetic, responsive collaborator to work with, then look no further.

– Cat Puglia, HR Business Partner

Challenge
GAMA Healthcare is one of the UK’s fastest-growing pharmaceutical companies and had bought new people into the business in the United Kingdom, China and Australia, many of whom had never met in person. They asked us to run a workshop to help people get to know a little more about each other.
Solution
We decided that the only way to ensure everyone felt connected was to run a simultaneous workshop across the three countries. We arranged for Lego Explorer packs delivered to every one of the 225 employees. Using two facilitators, one moderating in English and the other in Mandarin, we ran a workshop with 60 breakout rooms. The workshop was designed around the Johari Window model and included exercises where individuals built models of something that no one else would know about themselves; the most significant challenge they were facing at work and which of the company’s values most resonated with them.
The process was so engaging and the group discussion was so involved that we extended the workshop by almost an hour.
Want to learn more?

Get in touch with an expert facilitator at Make Happy

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