Who we are

Make Happy is a creative marketing and innovation consultancy.

Origins, aims, and how we work

Jonathan Bannister founded Make Happy in 2010, with the aim of freeing up the ideas and creativity within every organisation and making them unafraid of change.

We do this by bringing strategic thinking, complex problem solving and creative facilitation to the heart of every business. Working with a team of sector experts, we operate in close partnership with our clients to help them solve their biggest problems and take advantage of their opportunities.

Strategy

Following an initial meeting with you where we create a framework for the workshop, we write a detailed structural plan for the upcoming session.

Focus

We start by exploring and understanding the problem you’re facing, what opportunities and possibilities there are, and what you are looking to achieve.

Delivery

We can help with all aspects of the event or workshop, including helping you find the perfect venue and bringing in co-facilitators for larger events.

Creativity

We underpin all our work by empowering you to work more creatively, productively and collaboratively.

Our people

Happiness is working in honest and open collaboration with our clients, with small teams of senior, experienced facilitators working closely with marketing, innovation, creative, research and organisational experts.

Jonathan Banister

Founder

Jonathan leads strategic planning at Make Happy and brings his wealth of experience to find the right strategy for our clients.

Sophie Paton

Partner

Sophie is a strategic marketer focused on the foundation blocks of sound marketing: segmentation, targeting, positioning and realistic marketing plans. She is also an experienced facilitator, certified in Lego Serious Play and Basadur Applied Creativity.

David Lunken

Partner

David is our partner in the US. Jonathan and David teach the foundation CPS course at CPSI each year. They design and run virtual team building workshops.

Rob

Design Partner

Rob runs October Associates, which specialises in corporate identity and branding. October works with us to bring our strategies to life across digital, print and experiential.

Rich

UX Partner

Rich is a UX developer who helps us craft websites for people and organisations.

Fiona

Office Manager and Accounts

Fiona has worked with Jonathan for more than 20 years. An extensively experienced accounts director, she is in charge of accounting & finance and is also known as Mum of the office. She hopes that one day Jonathan will keep it tidy.

Simon

Facilitator and Trainer

Simon specialises in learning and development in professional service firms, through his dual qualification as a solicitor and a learning and development professional.

Fiona

People and change partner

People consultant as well as accredited coach and facilitator, Fiona has more than 18 years' experience of running public relations businesses both in the UK and internationally. She helps clients with employee engagement, change management, training and development, leadership coaching and facilitation.

Tom

Graphic Designer

Tom is an experienced graphic designer hailing from Poland. He provides us with graphic and digital support for all of our clients. His particular strengths are WordPress, brochure design and applying brand guidelines across marketing materials.

Tilly

Chief Dog

Tilly is a long-standing Make Happy staff member. Her responsibilities include keeping staff motivation and wellness high. She hopes that one day she’ll get the carpet all to herself.