Difficult Conversations Training

Empower your team with practical tools to help them communicate with candour and respect.

Do you ever feel uncomfortable having tricky conversations with your colleagues?

Being able to broach difficult conversations is an essential work skill. That why we have developed this training course to equip your people with the skills they need to have crucial conversations frankly and constructively.

There women meeting at work

Key Benefits

  • Help your team communicate more effectively
  • Build a team culture of honesty and respect
  • Ensure problems are identified, discussed and tackled early
  • Create a creative environment in which new ideas are welcomed and innovation allowed to flourish
  • Equip your team with the core skills they need to have fruitful discussion about important issues
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Two women discussing a report in an office

Course outline

During this interactive session we will:

  • Explore the psychology behind why we find difficult conversations so…difficult
  • Learn practical tools, tips and techniques to help you have better, more productive conversations at work
  • Consider how to prepare, carry out and move on from a difficult conversation

Aims and objectives

By the end of this session you will be able to:

  • Have greater self awareness of your typical responses to difficult conversations
  • Feel confident going into tricky conversations
  • Be equipped with a wealth of practical tools to help your conversations go better
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Duration and delivery

This training can be delivered to your team as either a a two-hour introduction or a four-hour deep dive.  You can choose between in-person, virtual or hybrid delivery modes.

We also offer open online courses on difficult conversations for individuals to join. Contact us for upcoming events.

Thanks so much for delivering our training this evening. I thought it was excellent, great content and so much to think about.

Steve
CEO, Academy Trust

You may also be interested in our Psychological Safety Training. Find out more here.

Want to learn more?

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