Who We Are
Make Happy is an innovation consultancy based in London, helping organisations solve complex problems, align their teams, and unlock new ideas that drive meaningful results.
We believe that great innovation doesn’t start with a flash of genius, it starts with the right people, in the right environment, working together to turn ideas into action.
Founded by Jonathan Bannister in 2010, Make Happy designs and delivers practical, creative sessions that go far beyond traditional brainstorming. Whether you’re facing a strategic challenge, launching a new initiative, or just want to bring fresh energy to your team’s thinking, we’re here to help.
Jonathan Bannister
Jonathan is a certified LEGO® Serious Play® facilitator, executive coach, and expert in creative problem solving. With over 20 years of experience, he’s helped hundreds of organisations innovate with clarity and confidence.
He brings both academic depth and hands-on experience, having worked with institutions such as the Creative Education Foundation, G5A Foundation for Contemporary Culture, St Michael’s Fellowship, and Tangent at Trinity College Dublin.
Whether you’re a large organisation or a growing team, Jonathan ensures every session is dynamic, focused, and built to deliver measurable value.
A simple cycle we use across our workshops to ensure that learning leads to action
Learning-to-Action Cycle
- Retrieve: Recall prior learning
- Experience: Engage in structured activity
- Name: Extract key principles
- Apply: Map learning to practice
- Commit: Define next action
Our Associates
Make Happy collaborates with a network of experienced facilitators and consultants who bring specialist knowledge and diverse perspectives to our work.
David Lunken
David is the founder of Cedracroft Advisors and our partner in the US. He is a certified LEGO® Serious Play® facilitator and a core faculty member at the Creative Problem Solving Institute (CPSI), where he designs and teaches their foundational training course.
Jonathan and David design and run online courses for facilitation, creativity, and Creative Problem Solving (CPS) under LAB School.
Steve Morris
Steve is the founder of Spark + Forge and an experienced designer and facilitator specialising in creativity and strategic collaboration. Trained as a LEGO® Serious Play® facilitator by Make Happy, he brings a strong design and design-thinking background to his work with leadership teams and cross-functional groups.
Steve combines LEGO® Serious Play®, visual thinking and human-centred design to help teams navigate complexity, build shared understanding and translate insight into practical action.
Ready to think more creatively, work more collaboratively, and move from stuck to unstoppable?
Make Happy Ventures Ltd
Company Number: 07699030
Registered Address: 4th Floor, 4 Tabernacle Street, London, EC2A 4LU, United Kingdom