What is culture? Why does it matter? How can your company work out what their culture is and instil it?

What is organisational culture?

We have all heard the buzz-word of organisational culture, but what does this really mean?

A organisation’s culture may be defined as the attitudes and behaviours that is displayed in its workplace. Ben Horowitz’s terms company culture as ‘how people react when you’re not in the room’. This is reflective of the idea that a strong company culture imprints itself on the work that is carried out under its name.

Why does it matter?

Over the last few years that has been an increased focus on company culture. In fact, 76% of employees say organisational culture is important for them to be effective in their jobs. According to Bain & Company, “companies that exhibit a winning culture, that have a strong internal compass and inspire their employees” are 3.7 times more likely to be business performance leaders. It is also predicted the Chief Purpose office will be the next C-Suite role. These insights alone are evidence that culture matters and that it is something your organisation needs to focus on.

How may an organisation determine its culture?

Organisations should consider what their mission, vision and company values are. Then consider how this filters down into their everyday practices, such as the hiring processes, their meetings and their company’s rituals. To map out your organisation’s culture, try using our culture canvas.